Tuesday, 3 March 2015

On Line Booking

Baywater Massage now has On Line Booking.

Just like buying movie tickets, ordering groceries or filing your taxes, you can now book Massage Therapy at Bayswater on the web.

Getting started is this easy:

1) Follow this link to Mindbody, our on line booking server

2) Click the 'search' button on the bottom of the page

3) Click the word 'book' next to the first available appointment.

4) A log-in page will pop up;
a) if you're a regular patient of ours, you will have already received an email from us with your user name and password, enter them under 'been here before' and click 'log in'.
b) if you don't have a password, enter your first and last name under 'new to our site', click 'next' and complete the account form.

5) Once you're in the system, some of you may see a window asking for credit card information. Fill it in if you want us to have that information on file, but you don't have to. If you'd rather keep that private, check the box 'Do Not Alert Me Again' and click 'Ignore'.

6) Now you're ready to book your appointment. Click the Appointments tab at the top of the page to take you back to the start page.

7) Select your preferred treatment, (30 min, 45 min, 60 min, etc.), therapist, day and time and click 'search'.
(Currently, while we're testing this new system, only two RMTs - Peter Roach and Dave Campbell - are available to book on line. All Bayswater RMTs are still reachable via phone and email).

8) Once you've completed your booking, a confirmation email will be sent.

9) You can always go back to the site to cancel or change your appointment.

10) And you're done!

Remember, this is a new tool to help make your booking experience as easy as we can. It does not replace the phone, or email or whatever other method you've used in the past to connect with Bayswater Neuromuscular. If you're more comfortable contacting us the way you always have, that won't change.

That being said, we encourage you to try it out and see what you think. If you have any questions or feedback (positive or constructive) we look forward to hearing from you.

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